Study Friend > Cancellation/Refund Policy


Cancellation Policy

Beta Debug believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 14 days of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and Operations team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time.
  • There is no cancellation of orders placed under the same day delivery category.
  • No cancellations are entertained for those products/services that the Beta Debug marketing team has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.

Refund Policy

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase. We'll gladly refund you 100% of your fees within 5-7 days of your refund request.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

info.betadebug@gmail.com

This document was last updated on November 28, 2021